Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Veltoplus. By accessing or using our website www.veltoplus.com (the "Site"), you agree to be bound by the following terms and conditions (the "Terms"). Please read them carefully before placing any order.

1. General

  • These Terms govern your use of our Site and the purchase of products from Veltoplus.

  • By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into a binding contract.

  • We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date.

2. Products and Pricing

  • All product descriptions, images, and prices displayed on our Site are for informational purposes and subject to change without notice.

  • We make every effort to display colors and details accurately, but we cannot guarantee that your device's display will accurately reflect the actual product.

  • Prices are listed in the currency indicated on the Site and are subject to applicable taxes and shipping fees, which will be calculated at checkout.

3. Orders and Payment

  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.

  • In the event of a pricing error or product unavailability, we will contact you to offer a substitute or cancel the order with a full refund.

  • Payment must be made at the time of order placement using the available payment methods on our Site.

4. Shipping and Delivery

  • We ship to the addresses provided by customers at checkout. Please ensure your shipping address is accurate and complete.

  • Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by customs, carriers, or other factors beyond our control.

  • Title and risk of loss pass to you upon delivery of the products to the carrier.

5. Intellectual Property

  • All content on our Site, including text, images, graphics, logos, and designs, is the property of Veltoplus and protected by copyright and intellectual property laws.

  • You may not reproduce, distribute, or use any content from our Site without our prior written consent.

6. Limitation of Liability

  • To the fullest extent permitted by law, Veltoplus shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or the purchase of our products.

  • Our total liability to you for any claim arising out of or relating to these Terms or your purchase shall not exceed the total amount paid by you for the products in question.

7. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

  • Any dispute arising from these Terms or your use of our Site shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

8. Contact Us
If you have any questions about these Terms, please contact us:
Email: support@veltoplus.com